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Choosing a Broker or Lender

  • Is the company you are placing your trust in reputable? Are they registered and in good standing with the Financial Services Commission of Ontario (‘F.S.C.O.’)?
  • Does the company support and belong to industry associations which provide ongoing education and promote honesty and integrity in all dealings with the public?
  • Is the company a member of the Independent Mortgage Brokers Association of Ontario (IMBA) and the Canadian Association of Mortgage Professionals (CAMP)?
  • How long has the company been in business? Can they provide you decades of experience?
  • What is their combined years of experience? Remember, experience does not cost… it pays!
  • Does the company have many staff that can help you in case of one’s sickness or holiday? Or does your file sit on “hold” until that person returns to work?
  • Does the company insist you have your own legal representation before you actually sign the mortgage instrument?
  • Can the company provide you with many referrals of satisfied past and present customers?
  • Upon first contact – was the staff friendly, efficient and answer all of your questions, make you feel comfortable and not rush you?

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